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The MedCentralHub team is small and we read every message that arrives. That said, response times vary by category and current workload. Here is what to expect:

• Editorial corrections: Acknowledged within 2 business days; published correction (if warranted) within 5–10 business days.
• Press inquiries: We respond within 1–2 business days where possible. If you have a same-day deadline, please mention it in your subject line.
• Partnerships and licensing: Initial replies within 3–5 business days. Substantive proposals may take longer.
• Advertising: Replies within 2–3 business days for qualified inquiries.
• General questions: Within 5 business days.
• Privacy and legal: Within 30 days, in keeping with GDPR and CCPA timing requirements where applicable.

We do not provide medical advice by email. If you have a question about your own medications, symptoms, or treatment, please contact your pharmacist or physician. For medical emergencies, call your local emergency services immediately (911 in the United States). See our Medical Disclaimer for more.

The more context you provide, the faster we can respond. For most categories of inquiry, including the following helps us route your message and reply meaningfully:

• Page URL. If your message references a specific page on MedCentralHub, please paste the full URL so we can navigate directly to the content in question.
• Specific claim or quote. For corrections, copy the exact sentence or claim you believe is incorrect. Quoting it precisely prevents ambiguity.
• Source for your concern. If you are reporting an inaccuracy, please cite the authoritative source (FDA label, peer-reviewed publication, official guideline) that supports your correction.
• Your role or affiliation. This is optional, but helpful context — particularly for partnership and press inquiries.
• Deadline. If your inquiry is time-sensitive, mention the deadline in your subject line.